
MEDSHARING supports its clients at every stage of the eCRF project with a comprehensive suite of services :
- Pre-project meeting : Initial discussion to define project scope, establish the timeline, and organize study kickoff,
- Training : Onboarding session for study leads, including access to a simulation site (e-Training) for hands-on practice,
- Hotline : Level-2 support during business hours, dedicated to study managers for rapid, specialized assistance,
- Hosting & security : Data hosted in France at an HDS-certified (Health Data Hosting) center, with continuous monitoring and regular backups for optimal safety,
- Corrective & adaptive maintenance : Adjustments to data-entry forms and settings without altering database structure, ensuring uninterrupted, reliable data.